“A Comparative Study on Customer Perception towards Online Education”

Author Name : Shabnam Parveen

EXECUTIVE SUMMARY

The purpose of this study is to examine student perceptions of learning and course satisfaction of online courses compared to face-to-face (F2F) courses. The general trend in increasing online course offerings has been exacerbated by the Spring 2020 COVID closure and forced conversion to online formats. Approximately 400 undergraduate and graduate students from a mid-sized, moderately selective public university were surveyed and asked to answer four questions relating to perceptions of learning in online and F2F courses. 

In this study, analysis by gender did not present any significant differences. On the other hand, as participant age increased, responses indicated a higher level of agreement with the statement that just as much learning takes place in online as in F2F courses. Similar to the age variable, the greatest differences were between second-year and the fourth-year and graduate students. This study also found the more online courses students had taken, the more positive the perception of online learning becomes. Lastly, no significant differences were found on any of the four research questions for majors. 

The reason for the investigation was to work out the effect of web-based learning activities to the training results of understudy’s world wellbeing association contributed inside the incorporated adapting course. “Intuitive activities square estimated during this examination epitomize instructor and understudy connection, understudy - understudy communication, understudy content collaboration, and understudy innovation association”. The school understudy joined inside the incorporated realizing course that misuse cycle appraisal to gauge understudy learning results by the mix of differed learning exercises through a learning the executives framework. The quantitative outcomes got once satisfying taking in examination data from the framework through misuse backslide investigation showed that the understudies move viably with learning exercises inside the course have higher outcomes. “Quantitative insightful outcomes specify that under study cooperation envelops the huge effect on understudy learning results”. These learning exercises was utilized for intuitive exercises as suggestions for talks to the plan and carry out learning exercises for incorporated learning courses.